John took a great deal of time to make sure he and Patricia understood what my family wanted with our planning. When my husband and I had different ideas about what we should do, John spent the time listening to each of us and then explained the pros and cons of each idea. We were able to create the estate plan that brings us peace of mind for the present moment and for the future-- for ourselves, for whomever ends up becoming the surviving spouse, for our special-needs family and other family. Thank you so much for making this work for us!